I am Meghann Chilcott and I drive pharmacy to new heights using innovative healthcare technology.
Meghann Chilcott's Bio:
Meghann Chilcott is an accomplished Senior Executive with more than 17 years of success in the healthcare, retail, pharmaceuticals, tech, and insurance industries. Leveraging extensive experience with technology strategy and business planning, Meghann is a valuable asset for companies seeking guidance on a strong network within the health and IT industry, reducing expenses, and resource reallocation. Her broad areas of expertise include budgeting, negotiations, vendor relations, communication, program & project management, emerging technology integration, policy procedure and development, and process improvement.
Throughout her executive career, Meghann has held leadership positions with OrderInsite, LLC; Fred's Inc.; Navarro Discount Pharmacy, and Walmart. In her current role as SVP of Business Development, Strategic Partnerships, Sales & Marketing Management, she is responsible for working closely with the C-level suite, propelling company business development goals across the innovative pharmacy technology solutions.
Previously, as VP of Pharmacy Systems at Fred's, Meghann reported to the CIO; worked in collaboration with Senior Vice Presidents of retail and specialty to implement solutions to support business growth; designed and interfaced a custom centralized solution to track patient charge accounts and accept patient payments to accounts at all point of sale systems in the company, resulting in reduced overhead at stores and streamlined accounting. During her prior tenure as Director of Pharmacy Systems at Navarro Discount Pharmacies, Meghann managed the entire operations of the pharmacy IT Department, including management of staff, scheduling resources, merging systems and data, reporting, and communication between organizations. She spearheaded the deployment and administration of Enterprise Pharmacy System, including biometrics for HIPAA compliance across 32 sites as the first pharmacy chain in the United States to fully deploy the system, and worked collaboratively with vendors to identify bugs and enhance the application.
Meghann obtained an MBA from Everest University and a BS in Information Technology from the University of West Florida. She holds technical proficiency in multiple systems, robotics, and software, including Lean Six Sigma, McKesson, and SQL. Meghann is an Official Member of the Forbes Technology Council, Executive Leadership in Technology
Meghann Chilcott's Experience:
Senior Vice President at OrderInsite, LLCNovember 2017 - Present | Nashville, TN
As the Senior Vice President at OrderInsite™, I work closely with the C-level suite— propelling company business development goals across our innovative pharmacy technology solutions. As SVP, I provide executive leadership in Product Development, Business Intelligence, Data Analytics, Capital Expenses/Budgeting, Contractor and Vendor Management, Negotiations, Client Relationships, and Sales & Marketing Strategy. Our Products: ► OI Replenish: OI Replenish™ —uses sophisticated algorithms to simplify the determination of appropriate inventory levels by setting optimal order/re-order points and quantities ► OI Exchange: OI Exchange™ — provides pharmacies with a central view of their entire prescription drug inventory. Excess or slow moving items are quickly identified for transfer to other higher volume stores or return to the supplier before expiration ► OI Count: OI Count™ — establishes a data-driven and consistent methodology that selects specific inventory items for physical count and distributes these work orders to each store on a periodic basis ► OI Analyze: OI Analyze™ — helps pharmacies answer key questions about their business and provides a solid foundation for auditing and compliance related reporting Connect with me for more information.
Vice President of IT Innovation ► Healthcare Technology | Strategic Planning | Business Intelligence at Fred's incAugust 2014 - November 2017 | Memphis, TN
Selected by executive leadership for the role of Vice President of IT Innovation, I oversaw the company’s healthcare technology strategy, business intelligence, pharmacy contract management, pharmacy U&C pricing, capital/expense budgeting, and project management. Working cross-functionally across multiple business areas, I collaborated with the specialty, retail pharmacy, clinical, and new business teams to identify business needs that can be addressed with technical solutions. In regards to human capital, I managed pharmacy analysts, developers, pharmacy administrators, and project managers, leading and guiding teams in alignment with company business goals. Comprehensive responsibilities including working with the state pharmacy board for new technology approvals. Key Accomplishments: ► Implementation of pharmacy data warehouse — with reporting dashboards refreshing hourly ► Implementation of pharmacy pricing tool — managing U&C pricing adjusting for seasonality and regionality of prescription medications ► Retail clinical application implementation with retail and specialty pharmacies ► Managed pharmacy services vendor contracting — resulting in a $500k savings in pharmacy service spending in 2017 As the Vice President of Pharmacy Systems, I managed the entire operations of the Pharmacy IT Department — encompassing all ~370 retail pharmacy stores, the business intelligence division, as well as the management of pharmacy IT staff, scheduling resources, merging systems and data, reporting, and communication between organizations. As VP, I led the initial creation of the pharmacy IT department, including the formation of departmental strategy with a focus on pharmacy support and technological growth. Here, I worked in collaboration with Senior Vice Presidents of retail and specialty to implement solutions to support business growth and reported to the Chief Information Officer. Representative Accomplishments: ► Managed the deployment and installation of 367 pharmacy IVRs — ensuring HITECH compliance ► Migrated wholesaler from Amerisource Bergen to Cardinal — including EDI / CSOS processes ► Overhauled state mandated control substance reporting processes — resulting in better reporting and less operational overhead to maintain compliance ► Streamlined the acquisitions process for full systems conversion — including software, hardware, support, interfaces, data migration, and training of systems ► Designed a triple replicating backup process with internal server, external server and offsite cloud based backups — minimizing business disruption during system failures or natural disasters Additional projects and initiatives include areas involving POS systems, Security Compliance, SMS Patient Notifications, Workflow Improvement, Customer Support, and Inventory Management, among others.
Director – Navarro Health Services / Director of Pharmacy Systems at Navarro Discount PharmacyDecember 2005 - August 2014 | Miami, FL
Navarro Discount Pharmacy is the largest Hispanic-owned pharmacy chain, photo service, and pharmacy benefit manager in the United States. The company mainly operates in Miami-Dade and Broward Counties and currently has 28 stores. The company has more than 2,000 employees and annual sales of more than $350 million. ▬▬▬▬▬▬▬▬▬▬▬▬▬ In 2013 after working my way up from a Systems Administrator over the course of 9 years, I was promoted to Director of Navarro Health Services. In this role, I was responsible for the daily operations of several areas: a bi-lingual call center, medication adherence program, pharmacy central fill facility and pharmacy mail order. Within the call center, I trained, directed and motivated 21 pharmacy staff. After carefully observing their processes, I administered call center software and modified it to provide the best operational efficiencies. The medication adherence program requires strategic planning, development, staff management, and financial performance. In just one year, I designed and implemented a formal adherence performance tracking and reporting system. Within the central fill and mail order facility, I managed a team of more than 20 pharmacists, technicians, and staff in a fast-paced and dynamic pharmacy setting. This team processed over 85,000 prescriptions per month. Key Accomplishments: ► Increased the central fill daily output by 18% by streamlining efficiencies and productivity of the system and the supporting staff ► Designed the mail order program resulting in increased business growth
Meghann Chilcott's Education:
Everest University2005 – 2008MastersConcentration: MBA
University of West FloridaBAConcentration: Information Technology
Meghann Chilcott's Interests & Activities: